For those who would like to recoup the sum that they loaded onto their Paysafecard prepaid card, there is the possibility to receive that money back. In order to request a refund, you will have to go on the Paysafecard website and submit the following information: your name, banking information, including the bank’s name and your IBAN number, and the PIN code listed on the prepaid card.
The company may also ask you for a government-issued ID, in order to verify that it is really you who is requesting the refund. Your request will be processed within a few working days and you will have to pay a small fee for the refund, which varies from country to country.